News Item: Network Issues
(Category: Shard News)
Posted by Xavier
Saturday 26 April 2014 - 15:08:53

This issue seems to have cleared up some time ago. We apologize for the inconvenience.

UPDATE 11:10am Eastern

The data center engineers have informed us that the problem is isolated to a single router, and they are working on getting it resolved ASAP, but no ETA has been provided yet. We will probably take care of a few minor updates in meantime.

The server we have dedicated to the Wakened Online shard is experiencing networking issues at the data center hosting it, of unknown causes. We have contacted the provider, who are working on the situation. We hope to have things operating normally soon.

If this becomes a prolonged issue, continuing into the afternoon, we will temporarily move the shard to another of our US-based servers.

Sorry for the inconvenience.

This news item is from Wakened Online
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